Return Policy
Return Policy
We’re all about making sure you’re thrilled with your experience at Prismatic Exchange, but due to the nature of sealed products in the TCG world, we don’t offer returns. That said, if something shows up damaged or not as described, don’t sweat it—email us, and we’ll sort it out!
Email: Troy@prismaticexchange.com
Cancellations
Changed your mind? No problem! You can request a cancellation before we ship your order. Just a heads-up: cancellations are subject to a small 5% fee (those pesky non-refundable payment processing costs). This fee will be deducted from your refund.
To cancel, drop us an email with the subject line: "CANCEL ORDER #..."
We’ll handle the rest!
"At Prismatic Exchange, we’re here to make things easy, fun, and stress-free. If something’s not quite right, let us know—we’re on your team!"
-The Prismatic Exchange People